Frequently Asked Questions

Reach out to us today and we’ll get back to you the same day!

Animation - Related Answers for Your Convenience

As an expert in your industry, we request a project brief and materials from buyers. Our aim is to assist you in enhancing your brand image and creating visually stunning materials that accurately represent your brand.
We require a script or storyboard that outlines your vision for the video. Kindly provide us with a script or project overview detailing the distinctive features of your product, website, or app, along with your logo/icon, QR code, images/screenshots/recordings, voiceover track, and any additional media elements. Don’t hesitate to reach out to us to obtain a storyboard template that simplifies the video production process.
We prioritize precision in our work and are open to receiving revision requests at any point, even after your order has been approved and completed. Our primary aim is to ensure your utmost satisfaction with the final product. Please be aware that if you request changes to the initial concept, additional charges may be incurred.
 
It’s essential to understand that revisions pertain to minor adjustments within the video, such as timing, color, background music/sound effects, and other minor changes. This does not encompass a complete overhaul of the video’s style with a different concept or idea, providing multiple design options, different orientations, making changes to the original design, or fulfilling custom requests.
 
In case you no longer wish to collaborate with us, our refund policy allows for a full refund. Please refer to our refund policy for more details.
It is our policy to request a 50% payment upfront for services to begin, and the remaining balance upon completion. This is to ensure that our clients provide us with information in a timely manner and that our team turns around the visuals quickly for our clients. Keep in mind that this is only for projects over $500 in dollars amount. When doing smaller projects we require a 100% payment through Online Payment Gateway ensuring that the transaction is safe for you.
Someone from our team will be in contact within 24 hours and request project files if you have not provided them in the attached form. After we receive the files, we will send over a proposal to get started on your project!
We offer a wide range of animation services, including expertise in crafting short video ads, app or web promo videos, 3D animated videos, custom logo animations, animated explainer & lottie, product videos, and professional video editing. If you have a project in mind that could benefit from our skills, we’d love to have a conversation about it. Feel free to reach out to us to discuss your needs further.
 
We accept files through Google Drive, Dropbox, Wetransfer, and OneDrive. Please ensure that the sharing settings for these files are set to “public.” You can then copy and paste the shareable links from these platforms into our inbox.
Certainly! After your order is finalized, you have full commercial usage rights for the video, allowing you to use it wherever you see fit. Please note that we retain the right to showcase all the animations we’ve created in our portfolio.
Provide your Transparent Logo in (JPG/PNG/Ai/EPS/PSD) format or an optional Tagline. Or Your Logo text If You Don’t Have Your Logo. for Custom animation, Your logo must be in Vector format which is 100% layer by layer. (if you don’t have the vector file of your logo DON’T WORRY, we can recreate it for an additional fee.
Certainly! We have the capability to create videos in a wide range of languages, including but not limited to English, Spanish, French, German, Urdu, Arabic, Hindi, Cantonese, Hebrew, Japanese, and many more.
The final delivery of the project will be in video output format (mp4, mov, or gif), which can be uploaded to various platforms such as YouTube, social media, websites, and presentations. Please note that the editable or source files are not included as part of the delivery and are not specified as deliverables unless otherwise discussed before the start of the project.
Common video orientation available:
– Horizontal (16:9): YouTube/Website/Google Play
– Portrait (9:16): Story/Reels/TikTok
– Square (1:1): Social Media Post
– Square (4:5): Social Media Post
 
Common video formats available:
– MP4, AVI, MOV. GIF and SVG Animation
 
Common video resolutions available:
– HD (High Definition): 1280×720 pixels (720p)
– Full HD: 1920×1080 pixels (1080p)
– 4K UHD: 3840×2160 pixels (2160p)

Why Choose Us?

Choose us for exceptional digital solutions that boost your brand’s online presence and global recognition through creative innovation.

Transparency

In our collaboration with clients, we believe in complete transparency. Our Creative Digital Agency is committed to sharing all pertinent information with our customers, empowering them to make well-informed decisions.

No Dilly-Dallies

Once a deadline is set, we are dedicated to meeting it. At Faran Studio, we prioritize deadlines and consistently strive to deliver projects punctually, all while upholding the highest content quality standards.

Unlimited Revisions

We prioritize precision in our work and are open to receiving revision requests at any point, even after your order has been approved and completed. Our primary aim is to ensure your utmost satisfaction with the final product.

Money-Back Guarantee

In addition to the qualities and accommodations mentioned earlier, our Video Animation Services provide clients with a money-back guarantee in case they are genuinely dissatisfied with the services delivered by our team members. Your satisfaction is our commitment.

We believe in giving our clients a smooth and successful outsourcing experience as a leading global provider of video editing and animation services.

Enquire Now & Get a Free Quote!

We Use the Latest Editing Software​​

Schedule a time to chat with us, you are just minutes away from getting your video project by our company